After hearing a lot of customer feedback from busy parents looking for ways to mix up the content in their kids’ day-to-day lives without having to scroll through a long list of options, our solution was to create Channels!
Available on Rest 2nd gen and Rest+ 2nd gen and with the Hatch Sleep Membership. Channels are exclusive, curated playlists full of bedtime stories, music, dreamscapes, and simple guided rest exercises to help your little one wind down for bed, no matter what mood they’re in. All you have to do is pick a Channel and let Rest/Rest+ 2nd gen play a new track each night.
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Below are some common FAQs for the Channels. Hopefully, they'll help answer any outstanding questions you might have about our Channel experience, but if you still have questions, head to the top of the page to submit a request to our support team - we'd be happy to help!
I want to use just one track each night, how do I do that?
We know it can be exhausting trying to find sleep sounds you like, so one of our goals in designing these channels was to make them completely self-sufficient. All you need to do is select a category you like and the channels will continue to bring you fresh but familiar content within that category. Our hope is that you’ll find yourself falling in love (and asleep) with a new track every night!
At the moment, it’s not possible to select just one single track from the channel to play each night. Channels are designed to streamline your family's bedtime. Think of Channels like soundtracks or playlists to help your little one wind down. Add a channel to your favorites and listen to a new track, from the same genre nightly. This allows you to find the types of sounds that work best for your child but still mix it up a little each night.
However, you can choose specific tracks to play whenever you want by tapping the “Select a Sound or Light” bar at the bottom of the home screen! You’ll then select the Channel that you’d like to play a track from and all the tracks in that channel will be listed. Simply tap on the track you’d like to listen to and press "Set Sound", you can then listen to that track in its entirety!
You can skip a track by tapping the next arrow on the player screen
You can also go back a track by tapping the back arrow on the player screen.
With “Channels”, we’ve nested all the content into different channels. Please head to the top of the page to submit a request to our support team if you’re looking for a specific track that might be nested in a Channel or re-titled.
Still need help? Get in touch with Hatch Support. Head to the top menu to send us a message!