Rest is one of several products experiencing issues connecting to devices running Android 6.0.X (Marshmallow), and we’re currently hard at work solving this problem.
We know that version 6.0.1 solves the connectivity issues, and that Rest is working for Nexus devices. For all other Android devices, if you are on 6.0.X there may be a chance that the fix is not yet available due to either the manufacturer or service carrier.
If you experience any problems connecting to your Rest device and are running Android 6.0.0 or higher, please contact us at firstname.lastname@example.org. We’d love to help you work through any connectivity issues and get set up. Thanks for your patience!