Return Policy

We love our products and want you to love them, too. If for any reason you don’t, please return it to us within 60 days of the ship date for a refund.

  • Products purchased directly from Hatch Baby in new and unopened condition will receive a full refund less shipping fees.
  • Products purchased directly from Hatch Baby in opened or used will receive a refund minus a 25% restocking fee and less shipping fees.
  • Products must be returned in the original packaging to qualify for a refund.
  • You assume the risk of loss or damage during return shipping.
  • If you purchased a product from a third party authorized reseller, please contact that seller for assistance with your refund.


Please contact us at so we can help you with your return.


For support with or replacement of a broken/defective product please visit our Warranty Information page.

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