"Problem Zeroing Out" Error: Troubleshooting Tips

Like the scale in your bathroom, the Smart Changing Pad’s scale must “zero out” before it is ready to weigh your baby. That means it needs a quick minute to itself (sound familiar?) before weighing.

Keep your baby in your arms while the scale warms up. Nothing should be on the pad while the scale zeros out. When the pad is ready to weigh, it will alert you to lay your baby down. Once your baby is on the pad, tap “weigh” to take your baby’s weight. 

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