Connection issues after updating to iOS 13

iPhone users on iOS 13 must have Bluetooth Sharing enabled in order to connect to Hatch Baby Rest. This is a new requirement from Apple for any app connecting to a Bluetooth Low Energy (BLE) device, like Rest. Please check to see that Bluetooth Sharing is enabled on your phone.

Here's how to check:

  • Go to your phone's Settings
  • Tap on "Privacy"
  • Tap on "Bluetooth"
  • Make sure this setting is enabled under "Rest"

If you're still having trouble connecting, please shoot us an email at support@hatchbaby.com

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